FAQ
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Frequently Asked Questions
📦 Shipping & Delivery
How long does shipping take?
Domestic orders (Türkiye): 2-4 business days
International orders: 7-14 business days
Do you ship worldwide?
Yes! We ship to most countries worldwide. Shipping costs are calculated at checkout based on your location.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. 🔄 Returns & Exchanges
What's your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with original tags attached.
How do I initiate a return?
Contact us at 2hundred1@protonmail.com with your order number and reason for return. We'll guide you through the process.
Are returns free?
Return shipping costs are the customer's responsibility unless the item is defective or incorrectly shipped. 👕 Products & Authenticity
Are all items authentic?
Yes! Every vintage piece is 100% authentic and thoroughly inspected before listing. We guarantee authenticity on all items.
What does "vintage" mean?
Our vintage pieces are authentic pre-owned items from the 90s and 2000s. Each piece is unique and may show signs of wear, which adds to its character.
Are items washed before shipping?
Yes, all items are professionally cleaned before shipping.
Why is everything limited?
Since we source authentic vintage pieces, each item is one-of-a-kind. Once it's sold, we can't restock the same piece. 💳 Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal.
Is my payment secure?
Yes, all payments are processed through Shopify's secure payment system with SSL encryption. 📞 Contact
How can I reach you?
Email: support@2hundred1.com
Still have questions? Contact us and we'll get back to you within 24 hours. Translation missing: en.pages.faq.content_6 Translation missing: en.pages.faq.content_7 Translation missing: en.pages.faq.content_8 Translation missing: en.pages.faq.content_9 Translation missing: en.pages.faq.content_10
📦 Shipping & Delivery
How long does shipping take?
Domestic orders (Türkiye): 2-4 business days
International orders: 7-14 business days
Do you ship worldwide?
Yes! We ship to most countries worldwide. Shipping costs are calculated at checkout based on your location.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. 🔄 Returns & Exchanges
What's your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with original tags attached.
How do I initiate a return?
Contact us at 2hundred1@protonmail.com with your order number and reason for return. We'll guide you through the process.
Are returns free?
Return shipping costs are the customer's responsibility unless the item is defective or incorrectly shipped. 👕 Products & Authenticity
Are all items authentic?
Yes! Every vintage piece is 100% authentic and thoroughly inspected before listing. We guarantee authenticity on all items.
What does "vintage" mean?
Our vintage pieces are authentic pre-owned items from the 90s and 2000s. Each piece is unique and may show signs of wear, which adds to its character.
Are items washed before shipping?
Yes, all items are professionally cleaned before shipping.
Why is everything limited?
Since we source authentic vintage pieces, each item is one-of-a-kind. Once it's sold, we can't restock the same piece. 💳 Payments
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal.
Is my payment secure?
Yes, all payments are processed through Shopify's secure payment system with SSL encryption. 📞 Contact
How can I reach you?
Email: support@2hundred1.com
Still have questions? Contact us and we'll get back to you within 24 hours. Translation missing: en.pages.faq.content_6 Translation missing: en.pages.faq.content_7 Translation missing: en.pages.faq.content_8 Translation missing: en.pages.faq.content_9 Translation missing: en.pages.faq.content_10